babu's Privacy Policy

We collect various types of information when you register an account and use our services at babu. This information helps us provide you with a safe, personalised, and high-quality experience.

1.1 Personal Information Provided Directly by You

The information you provide to us directly includes:

• Full name and date of birth
• Email address
• Password (stored in encrypted form)
• National ID card or passport details (for identity verification)
• Payment information (bKash, Nagad, Rocket account numbers)
• Gaming preferences and account settings

1.2 Automatically Collected Information

The following information is collected automatically while you use our platform:

• IP address and device location
• Device type, operating system, and browser information
• Activity logs and session duration on the platform
• Gaming history and transaction records
• Information collected through cookies and similar tracking technologies

1.3 Information Received from Third Parties

In some cases we may also receive information from third-party sources, such as payment processors or identity verification service providers. This information is used solely for security and compliance purposes.

Information collected by babu is used under strict policies. No information is used for unnecessary or unauthorised purposes.

2.1 Service Delivery and Operations

• Account creation, management, and verification
• Processing deposits and withdrawals
• Managing gaming services and bonuses
• Providing customer support

2.2 Security and Protection

• Preventing fraud and unauthorised activity
• Conducting anti-money laundering (AML) verification
• Ensuring account security
• Implementing responsible gaming policies

2.3 Platform Improvement

• Analysing user behaviour to improve service quality
• Identifying and resolving technical issues
• Introducing new features and services

2.4 Communication

• Sending important account-related notifications
• Relevant promotional offers and updates (with your consent)
• Customer service communications

babu does not sell, rent, or trade your personal information to any third party for commercial purposes. However, limited information may be shared in the specific circumstances below:

3.1 Service Provider Partners

Trusted organisations that help operate our platform — such as payment processors (bKash, Nagad, Rocket), game technology providers, and security service providers — may receive only the information necessary to carry out their designated tasks. These partners have signed strict confidentiality agreements and may not use your information for any other purpose.

3.2 Legal Obligations

In response to a court order, government directive, or legally binding requirement, we may provide relevant information to the appropriate authorities. In such cases we always supply only the minimum information required.

3.3 Business Transfers

In the event of a business merger, acquisition, or asset sale, user information may be transferred. Users will be notified in advance and the protections in this Policy will remain in place.

The babu website uses cookies and similar tracking technologies to improve your browsing experience.

4.1 Types of Cookies

• Essential Cookies: Required for basic website functionality — related to login sessions and security.
• Functional Cookies: To remember your preferences and language settings.
• Analytical Cookies: To monitor and improve platform usage.
• Marketing Cookies: To show relevant ads and offers (with your consent).

4.2 Cookie Controls

You can disable or delete cookies at any time through your browser settings. Please note that disabling certain essential cookies may cause some website features to not work correctly.

The security of your information is our highest priority. We use industry-standard technology and practices to keep your information safe.

5.1 Technical Safeguards

• SSL/TLS encryption — all data transfers are secured
• Password hashing and salting technology
• Two-Factor Authentication
• Regular security audits and penetration testing
• Firewall and intrusion detection systems

5.2 Organisational Safeguards

• Only authorised personnel may access sensitive information
• Regular staff training and awareness programmes
• Enforcement of strict internal privacy policies

5.3 Data Retention Period

Your personal information is stored only for as long as necessary to fulfil the purpose for which it was collected or to meet legal obligations. Information from active accounts is retained for a minimum of 5 years after account closure, in accordance with financial regulatory requirements.

As a babu user, you have several important rights regarding your personal information. We respect these rights and are committed to upholding them.

6.1 Right to Access Information

You may request at any time to know what information we hold about you. We will provide complete information within 30 business days of your request.

6.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may request a correction or update. You can change many details yourself directly from your account settings.

6.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, some information may need to be retained where there are legal obligations or legitimate business requirements.

6.4 Right to Opt Out of Promotional Communications

You may unsubscribe from promotional emails or notifications at any time. This can be done through your account settings or via our support team. Please note that important account-related notifications will always be sent.

babu is an adult gaming platform intended only for those aged 21 and above. We do not intentionally collect any personal information from minors.

An age verification process is conducted at the time of registration. If we learn that information from a minor has been collected by mistake, that account and all related information will be deleted immediately.

If a parent or guardian believes that their minor child has registered on our platform, please contact our support team without delay.

Some of our technology partners and service providers may operate outside Bangladesh. In such cases your information may be transferred to another country. We ensure that appropriate safeguards are maintained in any such transfer and that international data protection standards are followed.

For transfers of data to third countries, we always ensure contractual protections that preserve your privacy rights.

babu may update this privacy policy from time to time. For any significant change, we will:

• Publish a notice on our website
• Notify registered users by email
• Update the "Last Updated" date at the top of the Policy

Continued use of the platform after a change will be taken as your agreement to the new policy. We recommend that you review this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our dedicated privacy team will respond to your request promptly.